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TALK BACK I have just finished reading “The Talk” [November 2018]. Accredited Elder Mediators are trained to facilitate difficult discussions and help people address issues in their lives, such as end-of-life planning, long-term care options and appointing substitute decision-makers. We help families work through conflicts and also help them to avoid conflict and relationship breakdown. Using an Accredited Elder Mediator can ensure your plans are put in place before you are in crisis. —Kathy Dunne, President, Ontario Association for Family Mediation HANDLE WITH CARE Re: “Complete System Failure” [December 2018/January 2019] about Elizabeth Wettlaufer and Ontario nursing homes: It was difficult to read of such callous behaviour to some seniors and the murder of others. Laura Tamblyn Watts’ closing words, however, leave me with no hope of change. How can she say the entire…