Despite my best efforts to appear blasé about the nuances of modern sex work, the creator caught me off guard with one detail about her business. Like many of OnlyFans' top earners, she had hired a management agency to help keep up with her customers' demands for personal attention. "The chat specialists they give you, that was a huge deal for me," she said. The agency provided a team of contractors whose sole job is to masquerade as the creator while swapping DMs with her subscribers. These textual conversations are meant to be the main way that OnlyFans users can interact with the models they adore.
The existence of professional OnlyFans chatters wouldn't have surprised me so much if I'd given just a few moments' thought to the mathematical realities of the platform. OnlyFans has thrived by promising its reported 190 million users that they can have direct access to an estimated 2.1 million creators. It's impossible for even a modestly popular creator to cope with the avalanche of messages they receive each day. The $5.6 billion industry has solved this logistical conundrum by entrusting its chat duties to a hidden proletariat, a mass of freelancers who sustain the illusion that OnlyFans' creators are always eager to engage-sexually and otherwise-with paying customers.
I wanted to know more about this murky yet vital sector of the OnlyFans economy, so I set out to interview some veteran chatters. But nearly everyone I contacted was reluctant to open up.
Some demanded to be paid for their insight; others ghosted me after initially agreeing to speak. I couldn't fault them for their wariness: Only Fans is already a touchy subject because sex weirds people out, and chatters have nothing to gain by revealing one of the platform's shadier quirks. "We need to be anonymous so we can get hired," said Bel, a 26-year-old engineering student from Argentina who moonlights as a chat specialist.
Gradually I realized that my best shot at understanding how chatters operate would be to join their ranks. As an English major who's been fortunate enough to make a living with words for more than 20 years, I naively assumed I was qualified to land a gig. And as a writer, I was curious to learn what kind of artistry the job would require- what it takes to ensure that Only Fans users never doubt they're really interacting with the objects of their desire.
AS I EMBARKED ON MY JOB HUNT
I asked the owner of a top-tier OnlyFans agency for tips on how to make myself an appealing candidate. He was pessimistic about my odds of getting hired, mainly because I'm American. He said agencies tend to favor contractors who reside in lower-wage countries. That insight was borne out as I poked around the online communities where chatters find help-wanted ads; though the vast majority of OnlyFans users live in the US, the bulk of my competitors were based in places like the Philippines and Venezuela. Judging by their posts on the Only Fans Chatter subreddit and in an invite-only Facebook group, these workers are relatively well-educated, with university-level English and ace typing skills that some developed in high-pressure call centers. They also put up with all manner of abuses: Only Fans agencies are notorious for stiffing their freelancers, forcing them to work 70-hour weeks, and summarily firing them if they miss a shift due to a power outage. "Us chatters are not robots," a Filipino contributor complained in an anguished screed on Reddit. "We're humans, we feel."
image [https://cdn.magzter.com/1450523853/1717493986/articles/eaZ61epOg1717578420887/RGcngQ26l1717578600083.jpg]
Once I started responding to ads, I found that my biggest flaw in the eyes of most recruiters and yet another way in which many of my global rivals had an edge on me-was my lack of specific experience. Even for positions with a starting hourly wage of just $2, agencies often demanded evidence that applicants had not only chatted on OnlyFans before but had also cajoled subscribers into purchasing thousands of dollars' worth of so-called exclusive content. (An OnlyFans subscription includes unfettered access to photos and videos that are posted on a creator's main feed, but the most avid customers also buy additional pay-per-view content that is teased to them in chats.) My fluency in English and my claims to be a quick study meant nothing to agencies that only wanted to deal with proven upsellers.
Finally, after a few frustrating weeks, I received an encouraging reply from a potential employer-one that introduced a jarring plot twist. The interest came from a man I'll call Daniel, who said he was based in Serbia, though his company was incorporated in Cyprus. Contrary to the impression I'd gotten from his helpwanted listing, his firm wasn't in the business of providing human chat specialists to OnlyFans creators. They were instead looking for writers to train a proprietary AI chatbot to spout convincing erotic banter. Though OnlyFans currently bans the use of Al, there are plenty of startups like Daniel's that are developing the technology to replace flesh-and-blood chatters altogether. (Some claim they're already routing around OnlyFans' prohibition by having a lone human press Send on thousands of Al-generated messages.) If I accepted the job, I'd be playing a role in the eventual destruction of the world I was trying to comprehend.
I was hesitant to take such an assbackward approach to advancing my OnlyFans career. But at this point in my journey, I was desperate to gain a toehold in the industry, however small. So I told Daniel I was game to teach his bots how to mimic online sex workers.
To seal the deal, I needed to pass an elaborate written test. Daniel sent me a biographical sketch for a fictional "adult influencer from Tokyo" named Miko; she was a fan of karate, green tea, and the tongue emoji. My assignment was to write four extended back-andforth dialogs between Miko and a hypothetical subscriber-two had to involve X-rated material, while the other two were meant to be clean. "Each bot's reply should contain a call to action, a question, a compliment, or an inspiration to do something," the instructions dictated, though I was forbidden from using question marks in more than 20 percent of Miko's responses.
I found it quite easy at first to write the sort of run-of-the-mill smut the Serbs expected. (I'll spare you the gory details, except to say I cribbed some color from Kathryn Bigelow's 1995 sci-fi film Strange Days.) For the less explicit chats, I imagined Miko offering to cook the subscriber apasta dinner and feigning appreciation for his TV recommendations. I did make one glaring error that could have led to an entire chat being voided as unusable: Due to my hasty misreading of Miko's bio, I characterized her as a fan of spicy ramen when she actually prefers her food mild. "I have to ask you to pay attention to these little facts," Daniel wrote in his assessment. "In this case, these lines mentioning the food could have been rejected, and that could have led to the dialog's rejection."
But despite that mistake and a few other hiccups-my punctuation seemed unnatural because it was too accurateDaniel offered me the job. I was to be paid 7 cents per line of dialog, with each dialog running for a minimum of 40 lines. For my first assignment, I had to compose 20 dialogs involving sex in public places-10 at the beach, five inside a car, and five in a forest or garden. There was a list of particular sex acts I had to include, as well as a stricture that I refrain from using emoji in more than 30 percent of lines. I had only 48 hours to complete the task.
By the time I wrapped up my fifth dialog, my brain was a puddle of goo. I felt stymied by the confines of the rapid-fire chat format, which make it nearly impossible to keep coming up with novel ways to depict two characters moving from initial tease through consummation. I had to beg for an extra two days to finish my 10 beach dialogs, after which I gritted my teeth through the car and forest scenarios. While I was slogging through this joyless work, Daniel sent me a contract that included such onerous nondisclosure and noncompete clauses that I might never have been able to work anywhere else again (or write this story) if I signed.
Upon turning in the last of my dialogs, I informed Daniel that I couldn't continue. He wished me luck in my future endeavors, but never paid me the $56 I was owed.
THE UPSIDE TO HAVING SUFFERED through the AI chatbot job was that I could now list some relevant experience when approaching more traditional OnlyFans agencies. I finally cleared the initial screening hurdles at a few places and completed their applications, which tended to be arduous despite the terrible compensation on offer. For one agency that quoted me a rate of $1 per hour plus a 6 percent commission on any content I sold while posing as a creator, I was asked to write a lengthy essay about my perception of OnlyFans' business model. (I never heard back from them after jumping through all of their hoops.)
An agency in Los Angeles liked my résumé enough to arrange a phone interview. I spoke to the founder, the son of a 1980s pop star, and he said he wasn't happy with the contractors in Pakistan whom he employed as chatters. "They view it more as sales," he griped. "But I'm like, this isn't a sales pitch. These fans, they're desperate, so I say, let's engage with them more."
I liked the idea that my foremost duty as an OnlyFans chatter should be to comfort the afflicted rather than wheedle the sexually frustrated into buying pricey "nudes and lewds" content. But I balked when the founder suggested that I start as his intern, an arrangement I suspected would lead to weeks of unpaid labor. I didn't want to end up like so many of my peers on r/OnlyFansChatter, who called out deadbeats in angry posts littered with all caps text.
Good news finally arrived in the form of a kind email from an agency representative I'll call Janko. After I confirmed that I'd be willing to work for $5 per hour plus a 0.5 percent sales commission, Janko had me take a brief test. The trickiest of the three short-answer questions asked me to imagine that I was chatting with a 34-year-old construction site inspector who is a lonely virgin and cat owner. If this man was droning on and on about how much he hates his job, how would I nudge our chat in a happier direction?
I thought back to something Bel, the Argentinian chatter, had told me about her approach to such situations. A longtime writer of fan fiction about the Yakuza video games as well as a connoisseur of erotic audio stories, Bel had an excellent feel for how to get a chat back on track. "You can say, 'Oh, I had this really hot dream,'" she said, "or, 'Oh, I just saw this porn video.' And you guide the conversation from there." I took the first of Bel's recommended approaches, keeping in mind that my customer seemed to be a sensitive soul.
I told the subscriber I had dreamed of him cooking for me in his apartment as I snuggled up on the sofa with his cat. "And I was watching you in the kitchen making me dinner, except now you were wearing something different-these gray sweatnants that really showed off your body” I wrote. "I felt so happy in that moment." Janko pronounced himself a fan of my cringey work, a bit of validation that Irelished too much. He followed that praise, however, with a rude surprise: He didn't have a job to give me. His agency had vetted me so that I could be placed in the recruiting pool for an entirely different agency, a firm that manages some of OnlyFans' biggest accounts. So I couldn't get to work right away, but would instead be admitted to a Discord server with scores of other candidates from around the world. It was there that we would receive the training and testing required to become chatters for the sorts of superstar models who have a million-plus followers on Instagram and TikTok.
"We wish you luck and the only advice I have for you is feel free to be greedy and push for sales as much as you can," wrote Janko. "We like the approach you have and have high hopes for you."
THERE WERE SUPPOSEDLY THREE steps to securing a full-time job with the big agency. The first was to attend a series of tutorials led by one of the firm's principals, a master chatter whom I'll call Luka.
I would then have to take yet another test-a longer, more in-depth version of the one I'd aced for Janko. If I scored high enough, I'd be assigned to shadow some accomplished chatters as they handled major accounts. Once I'd observed a few of these pros function in real time, I would finally be slotted into an eight-hour shift.
At the onset of my initial training session, held in a Discord voice channel, Luka distributed a link to a Google Doc that contained his collected wisdom on the subject of chatting. It included a quote attributed to Benjamin Franklin, who was identified as an American president: "The potential is untapped, dealing with PEOPLE, you may never know what's awaiting behind the next chat."
What Luka lacked in respect for historical accuracy he made up for in swagger. "Last night, I was chatting with a guy for like, four hours," he told us while establishing his credentials. "He was a medical documenter, he was in the basement of a hospital telling me how stressed out he was. And I was like, 'Oh, how about we chat for the rest of your shift and like, I take your mind away from things?' And I'm just playing on this guy's emotional side, and this motherfucker is just eating it up. He ends up sending me a $400 tip."
Luka then told a disgusting yet compelling story about the time he was eating mac and cheese while chatting, and his meal's squishiness inspired him to invent a sexual scenario that made a subscriber horny enough to tip $600.
Luka instructed us to cycle through three tasks at the start of every chat. We first had to check on the subscriber's emotional state-are they happy, sad, bored, excited? After that, we were supposed to perform an activity check-what is the subscriber doing, did they have a tough day? Lastly, and most importantly, we had to find a way to assess how much money they might be willing to spend on photos and videos of the creator we were imitating. This involves titillating the subscriber a bit, then sending them some modestly priced content that they must pay to unlock. If the subscriber makes the purchase quickly and affirms in writing that they enjoyed what they saw, the next step is to introduce more expensive options into the conversation.
Luka also told us to study all the customer data available on Infloww, the software his agency uses to manage its chats. Infloww tracks how much each subscriber has spent on pay-per-view content and tips, providing chatters with an easy way to differentiate between the two kinds of clients: "brokies" and "ballers." We were under strict orders to devote minimal time to the former so we could lavish attention on the latter. Our goal with ballers was to "farm" them-to use our dramatic talents to sell the visual aids they need to fuel their gradual journeys toward orgasm. "If you're able to play with people's desires, you're gonna maximize your cash flow, a hundred percent," Luka said. "We have literal slaves on this account, meaning these people are so in love and obsessed and literally infatuated by anything that the girl does that they will open up their wallet to about $100,000 a month. And they will literally dump it all onto the girl. Just dumping, dumping, dumping, because we've done a good job of evaluating these people and dominating them and giving them enough praise."
Luka seemed to regard all subscribers as chumps and to take delight in outfoxing them. "I've done sales for, like, internet and robotics and all this other fucking shit," he said toward the end of his lecture. "You always focus on what's going to make the customer want more right now. You're selling sex, guys-it's so easy for you to make sales. But you need to make these relations, you need to make these fucking stories in their head. Focus on the good parts, focus on the fact that long, deep strokes is her favorite way to be satisfied. You know this guy's dick is hard, just fucking do it-don't be scared!"
I wanted to believe that I would be a less predatory chatter than Luka if given the chance. But I was starting to worry I might never reach that point: Luka had noted that 450 people had taken the agency's last qualification exam, which he and his colleagues were grading by hand.
I HAD RESIGNED MYSELF TO SPENDING WEEKS IN EMPLOYMENT LIMBO when I caught an unexpected break: I heard back from a German agency that I'd forgotten I'd applied to, and they were in desperate need of someone to fill the 4 pm-to midnight shift for one of their creators. The wage was $4 per hour, no commission.
The agency's manager sent me a background memo about the woman I'd be playing, a purported 21-year-old university student blessed with physical proportions that are in vogue these days. To ensure that my performance was as authentic as possible, I spent two hours committing all of her details to memory: her favorite programming language, her favorite sushi roll, her favorite classic rock band, the width of her rear end. The memo also contained notes regarding her preferred chatting style (I had to strive to be "40 percent girly") and a pricing guide to all the exclusive content in her "vault."
When I logged in to the agency's Discord server at the appointed hour, I found that I was not alone: A polite yet humorless supervisor was on duty, and he walked me through how to install and navigate the CreatorHero software that his firm uses to engage with subscribers. He also told me to beware of anyone who had a red X by their name-those were longtime brokies who'd worn out their welcome and were thus entitled to only the hastiest of interactions.
I had nearly 100 unanswered messages to sift through when I began, and subscribers often replied quickly when I pinged them back. This made for an exhausting experience as I tried to juggle dozens of simultaneous conversations about various subjects, all without breaking character. I constantly had to remind myself that I was no...