The European Business Review (Digital)

The European Business Review (Digital)

1 Issue, November/December 2023

ENLIGHTENED MANAGEMENT SYSTEMS AND NARRATIVES

A lot can be said for the popular Management by Objectives management system that operates on the principle of SMART goals. However, organisations interested in developing employee motivation around service-oriented performance will do well to combine the Objectives and Key Results and Management by Missions management systems to achieve their goals.
ENLIGHTENED MANAGEMENT SYSTEMS AND NARRATIVES
New management systems emerge regularly, bringing with them innovative and promising ideas that can make a difference in the productivity of an organisation and the meaning employees experience at work. Management systems define how an organisation manages the interrelated parts of its business to achieve its goals. As they are linked to a variety of practices around the organisation, those management systems, in the end, develop a cultural narrative that ends up being taken for granted and spread, often unconsciously, by the members of the organisation. Probably, the most pervasive management system in our contemporary business world is Management by Objectives (MBO). For more than five decades, MBO has spread the SMART (Specific, Measurable, Achievable, Relevant and Time-bound) principles to companies around the world. Two recent examples of management systems that…
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The European Business Review (Digital) - 1 Issue, November/December 2023

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