In 2019, I received a text message saying my phone was being switched to Amaysim. Since it meant nothing to me, I ignored it. Two days later I got another message, this one ostensibly from Telstra, saying my transfer had been complete. Again, I thought, ‘This is a phishing scam.’ Later, I discovered my phone wasn’t working. I came into the office to use my desk phone, but when I tried to open my email account to retrieve Telstra’s customer service number, my password wouldn’t work. Alert but not alarmed, I went to the Telstra site to find the number. I provided them with information and was told the matter was being referred to the fraud squad. There wasn’t much I could do, so I headed off. En route I…
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The Australian Women's Weekly (Digital) - 1 Issue, August 2021