THE PROCESS

HOTELS 1. Exceptional Service: The best hotels provide intuitive, personalised service at every level of the guest experience, anticipating visitors’ needs without being intrusive. 2. Outstanding Design: Striking architecture and interior design leave a lasting impression. From the moment you enter, you can tell these hotels are not your run-of-the-mill luxury properties; there’s a distinctive charm and individuality that sets them apart. Lighting and landscaping are also considered. 3. Sense of Place: Great hotels go beyond aesthetics to create meaningful connections between guests and the local culture and community. This is often achieved through thoughtful design elements and exclusive, authentic experiences. 4. Sustainability: HNW travellers are increasingly conscious of their environmental and social impact, choosing hotels that embrace sustainability practices—such as waste reduction, energy-efficient systems and sustainable sourcing—and integrate these…