BESPOKE CARE

Hong Kong Adventist Hospital—Stubbs Road takes guest relations to a new level with a team dedicated to making patients feel at home

As part of the Adventist Health global network of more than 160 hospitals, Hong Kong Adventist Hospital—Stubbs Road (HKAH) is committed to the group’s common goal of providing premier health services. Since 1971, HKAH has been dedicated to serving the local community, expatriates in Hong Kong and even patients from abroad, with an emphasis on compassionate care. Its latest addition is its Guest Relations department, which started in 2018 with a mission to offer “personalised service from the heart.” This includes everything from daily greetings, a medical escort and transportation service, birthday celebrations, beauty treatments and translation services for Japanese guests from its Sakura team. “We support our patients by offering heartfelt hospitality. We want our patients to feel at home by creating moments that are not just positive but unforgettable,” says…

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Tatler Hong Kong (Digital) - 1 Issue, December 2019

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