Star letter

Just before this magazine went to press, the technology world was upended by the CrowdStrike/Windows outage. As the Readers’ comments pages are among the last that are designed, we were able to make late changes and include the star letter that dominates this page. Our thanks to Peter, and to everyone else who wrote in.

PETER JONES

CrowdStrike lessons to learn On the morning of Friday 19 July, I began my usual morning routine of Fruit ’n Fibre, coffee, social media. A Facebook support group for the EMIS software used in general practice already had messages of a problem connecting to the software which, frankly, is not unusual. I scrolled on, confident that it just needed someone to do the necessary reboot. It soon became clear this wasn’t a normal day. I’m a nurse working as an advanced clinical practitioner. As I arrived for duty, it was quickly evident that my practice was affected and we had no idea when it would be resolved. We had no access to patient records and so would need to record consultations by other means until advised otherwise. To some degree there wasn’t a…

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PC Pro (Digital) - 1 Issue, September 2024

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