“It was the dawn of e-commerce, and we were trying to apply offline law to the new online world”

Olivia rolls back the years to when the internet was reshaping laws and – would you believe it? – data protection wasn’t considered a sexy subject

Following the recent Argos TV debacle, companies venturing into the new world of e-commerce should review their process for contracting over the web. Argos advertised its televisions on its website for £2.99 instead of £299, and was deluged with orders, which it is now reluctant to fulfil. Was there a valid sales contract or not? Stay tuned for the new Electronic Commerce Directive from the European Union. This will clarify the moment at which an electronic contract is concluded, which could impact the outcome of similar cases in future. With Y2K just around the corner, it is also vital to check that your IT outsourcing contracts address business continuity issues as we move into the year 2000. While you’re about it, you should build in additional provisions relating to the…

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PC Pro (Digital) - 1 Issue, December 2024

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