HOW YOU DECIDE THE WINNERS

Forgive us, for we say this every year, but PC Pro doesn’t decide the winners of the Technology Excellence Awards: you do. It’s thanks to thousands of readers taking part in our detailed survey, across three months, that we can generate the detailed tables you see on these pages. Fundamentally, we aim to gauge your levels of satisfaction with the companies whose products you buy. When it comes to printers, how satisfied are you with print quality? Or the reliability of your broadband? How happy are you with the photos your phone produces? We then crunch the figures to create the percentage scores you see in the tables, The maximum score a company can receive is 100%, where a reader declares themselves to be “very satisfied” with, for instance, customer…

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PC Pro (Digital) - 1 Issue, December 2024

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