1. Company Culture Is Everyone’s Responsibility

by DENISE LEE YOHN

HERE’S HOW ORGANIZAIONAL culture might have been handled in the past: The CEO commissions the human resources department to produce an effective company culture. HR designs a campaign to tout a mission statement and core values that the CEO and senior management developed. HR also implements some employee perks like free snacks in the break room or monthly birthday celebrations. Maybe they also field an annual employee engagement survey and report results back to the CEO. And then with their culture-building to-do lists completed, the CEO and HR move on to other priorities. This approach no longer works for several reasons. For one, Covid-19 has upended how leaders interact with employees and how coworkers connect with one another. The need to adapt quickly and remain flexible during the pandemic has also…

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Harvard Business Review Special Issues (Digital) - 1 Issue, Winter 2024

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