WHY PEOPLE QUIT THEIR JOBS

Tech surveillance and social media monitoring point to new triggers.

Imagine that you’re looking at your company-issued smartphone and you notice an e‑mail from LinkedIn: “These companies are looking for candidates like you!” You aren’t necessarily searching for a job, but you’re always open to opportunities, so out of curiosity, you click on the link. A few minutes later your boss appears at your desk. “We’ve noticed that you’re spending more time on LinkedIn lately, so I wanted to talk with you about your career and whether you’re happy here,” she says. Uh-oh. It’s an awkward and Big Brother–ish scenario— and it’s not so far-fetched. Attrition has always been expensive for companies, but in many industries the cost of losing good workers is rising, owing to tight labor markets and the increasingly collaborative nature of jobs. (As work becomes more team-focused,…

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Harvard Business Review (Digital) - 1 Issue, September 2016

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