HOW DO CHATBOTS WORK?

Chatbots are considered to have weak artificial intelligence, which means they are not seeking to become as clever as you. At least not yet. Most of them are rule-based systems with solid Natural Language Processing (NLP) skills. They can figure what you’re trying to say and respond appropriately. As you can imagine, chatbots are not easy to create from scratch. To work effectively, they use a technique called Case Base Reasoning which looks at ways of solving a current problem by studying how it was tackled in the past. By picking up on key words and phrases and pattern matching them, they can seek to provide the required answers while figuring the best things to ask next. At the very least they can look to reorientate the conversation. Combining that…

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Gadget (Digital) - 1 Issue, Issue 11

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