A LUXURY hotel has issued an apology after refusing to help a terminally ill baby at its premises.
Duck Bay Hotel, on the banks of Loch Lomond, was blasted after denying three-month-old Charlie the chance to use a nebuliser — a device that turns a liquid containing medication into a fine mist to breathe in.
Charlie, who lives with a tracheostomy, is staying with his parents at Robin House Children's Hospice in nearby Balloch.
His parents, from Edinburgh, had decided to take the tot to the popular lochside venue for family time and spent £40 on coffee and cakes.
But they were left horrified after they were denied use of a plug socket to switch on Charlie's life-saving machine.
Hotel bosses issued a “very humble apology” after a scathing post about the incident went viral.
Charlie's uncle, Bradley Raynham, blasted the hotel after sharing details of the family’s ordeal.
Bradley said: “My sister and fiance are currently residing at Robin House Children’s Hospice as my nephew is receiving end of life care there.
“He is a little over three months old and every minute of every day is a blessing with him just now.
“He has a tracheostomy which he breathes through and every so often he needs a nebuliser, which is essentially vaporised water that helps clear his a...
Duck Bay Hotel, on the banks of Loch Lomond, was blasted after denying three-month-old Charlie the chance to use a nebuliser — a device that turns a liquid containing medication into a fine mist to breathe in.
Charlie, who lives with a tracheostomy, is staying with his parents at Robin House Children's Hospice in nearby Balloch.
His parents, from Edinburgh, had decided to take the tot to the popular lochside venue for family time and spent £40 on coffee and cakes.
But they were left horrified after they were denied use of a plug socket to switch on Charlie's life-saving machine.
Hotel bosses issued a “very humble apology” after a scathing post about the incident went viral.
Charlie's uncle, Bradley Raynham, blasted the hotel after sharing details of the family’s ordeal.
Bradley said: “My sister and fiance are currently residing at Robin House Children’s Hospice as my nephew is receiving end of life care there.
“He is a little over three months old and every minute of every day is a blessing with him just now.
“He has a tracheostomy which he breathes through and every so often he needs a nebuliser, which is essentially vaporised water that helps clear his a...
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Daily Record (Digital) - 1 Issue, March 18, 2025