Vietnam Airlines received its first Boeing 787-9 Dreamliner in 2015, and now has 11 in the fleet, along with four Boeing 787-10s. The three-class configuration offers 28 seats in business, 35 in premium economy and 211 in economy. Vietnam Airlines is part of the SkyTeam alliance.
CHECK-IN
I arrived at Ho Chi Minh City's Tan Son Nhat International airport at 2238 for flight VN51 to London at 0005.
Vietnam Airlines check-in counters are in C/D, with dedicated SkyPriority and business class lanes. It was quiet when I got there and with fast-track security I was through by 2250.
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THE LOUNGE
There are two Lotus Lounge options. The larger option, which I visited, is on Level 3 above duty free. The smaller one is on Level 2 near Gate 18.
Facilities include showers, information screens, a pet area (sadly empty on my visit) computer and printing facilities, and plenty of seating and charging ports.
Food was weirdly breakfast-focused, with cereal and cold-cut offerings, along with some hot dishes including stir-fried pork in lo mein sauce.
BOARDING
I left the lounge at 2320 and headed for Gate 25. Boarding was already underway for business class (via a bus) and I was in my seat by 2340.
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THE SEAT
There are seven rows arranged in a 1-2-1 formation (A-DG-K). I was in seat 6A, towards the back. A galley separated the cabin from premium economy.
The seat is a 180-degree flat-bed seat, angled away from the aisle, with a 42-inch seat pitch. The footwell was fairly narrow but it was comfortable enough and the bedding was nice - with a pre-attached seat protector plus soft pillow and silky duvet.
Amenity kits came in a grey Cerruti 1881 case, with an eyeshade, comb, toothbrush and paste, Payot body cream and lip balm, socks and ear plugs. Easy-to-navigate controls for the seat are located on the left-hand panel, along with a personal reading light, a removable IFE remote, charging ports and average headphones.
The meal table slides out from under the side counter. Under this is a plug socket, water bottle holder (although there was no water in place upon boarding) plus a selection of inflight magazines.
The seats have numerous air vents around them, which I appreciated.
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