Our guide to... Airline policies during Covid-19

From border closures to flight cancellations, the ever-changing conditions in response to Covid-19 have greatly impacted travellers’ plans. In response, many airlines have implemented new Covid-19 policies to boost customers’ confidence in purchasing airline tickets. Airlines have brought out new fares with greater flexibility, ranging from free cancellations to vouchers and credits. Some are even providing Covid-19-related health insurance. Read on for a selection of pandemic policy offerings. FLEXIBLE FARES Many carriers have implemented new Covid-19 policies to provide greater flexibility for travellers to rebook, change or cancel flights without the usual fees. Air France Until December 31, 2021, customers can change the date and/or destination of tickets, regardless of fare type, and request a ticket refund any time before the departure date. For non-refundable tickets, customers will receive a voucher valid for one…