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34 Articles

Welcome to the June 2019 issue of Business Traveller Asia-Pacific, in which our Destination features take you to Switzerland on page 20, East China on page 26 and Lucknow, India on page 32. We also introduce some new airlines that are entering the market in Asia and beyond on page 40, as well as a host of new hotels in the vibrant Pearl River Delta region on page 44. If you’re a fan of golf, you’re going to want to turn to page 50, where we introduce some stunning courses in and around the Spanish capital Madrid. If dining is more your thing, page 54 takes you on a culinary journey through the fascinating food scene of Dunedin on New Zealand’s South Island. On page 62 you’ll find my review of Cathay…

THIS ISSUE’S PICKS

SUMMER IN SWITZERLAND The Alps in summer are magical, but surprisingly few people travel there during the hottest time of the year PEARL RIVER DELTA HOTELS This dynamic Chinese region, recently dubbed the Greater Bay Area, is seeing a host of new hotel openings START›UP AIRLINES From Bamboo Airways to Zipair Tokyo, flyers in Asia and beyond are set to see several new carriers take to the skies WHINING AND DINING Prices at fine-dining restaurants in Asia are spiralling out of control, our columnist Chris Dwyer argues…

THIS ISSUE’S PICKS

MARK GRAHAM Mark Graham, who on page 26 of this issue explores three cities in Eastern China, first visited Shanghai more than 30 years ago, when the Pudong waterfront was lined with crumbling warehouses rather than today’s glittering high-rises. Graham writes for many international magazines and newspapers including the South China Morning Post, Discovery, Silkroad, Prestige and Vogue. He is an avid distance runner, competing regularly in 10K and half marathon races in China and internationally. AMAR GROVER Lawyer turned journalist Amar Grover grew up in Hong Kong and has contributed features to most of the UK broadsheet newspapers and quality travel magazines. He has been a freelance travel writer and photographer for over two decades and has been visiting India regularly since the late 1980s, but this was his first (and long-anticipated)…

QANTAS DEDICATES ENTIRE A380 FLIGHT TO REDEMPTION

QANTAS has launched a new initiative dedicating entire flights to frequent flyer redemptions. The first Points Plane service will be an A380 flight between Melbourne and Tokyo Narita on October 21, with redemption bookings opening on May 16. Members of the carrier’s Frequent Flyer scheme will be able to redeem points across the superjumbo’s cabins, with economy tickets valued at 35,000 points, premium economy at 54,000, business class at 72,000 and first class at 108,000. Taxes, fees and carrier charges apply to all redemptions. There will be a total of 371 economy seats up for grabs, as well as 35 premium economy, 64 business class and 14 first class seats. The airline said that all members will have an equal opportunity of securing a booking, regardless of tier status. The service will…

QANTAS DEDICATES ENTIRE A380 FLIGHT TO REDEMPTION

LIMITS FIRST CLASS OFFERING

KOREAN AIR has decided to remove first class seating from some of its international routes. From the beginning of June, the airline will start removing the seats, leaving only economy and Prestige (Korean Air’s business class product) on 76 of its 111 international routes. As of June 1, only 35 routes – some 30 per cent of Korean Air’s international flights – will offer first class seats. For short-distance flights, Korean Air said it will offer first class seats only on major routes such as those to Beijing, Osaka, Hong Kong, Taipei, Bangkok, Singapore, Manila, Jakarta and Hanoi. A Korean Air spokesperson told Business Traveller Asia-Pacific that through the removal of first class seating from some aircraft, the airline expects to “achieve better operational efficiency, while improving in-flight service for Prestige class…

LIMITS FIRST CLASS OFFERING

Bangkok to get first Ritz-Carlton hotel

YET another high-profile name is set to grace Bangkok’s ever-booming hotel sector with The Ritz-Carlton being the latest brand to set its sights on the Thai capital. The Ritz-Carlton, Bangkok is scheduled for a 2023 opening and will occupy the first 25 floors of a 50-storey tower in the upcoming One Bangkok mixed-use development – itself opening in 2022 – on Wireless Road in the Thai capital’s Lumpini central business district. Construction of the hotel is already under way, and its planned 259 guestrooms (including 32 suites, one of which is a signature Ritz-Carlton Suite) are expected to offer panoramic views of the adjacent Lumpini Park. Although this is Bangkok’s first Ritz-Carlton hotel, the brand does already have a presence in the Thai capital in the form of The Ritz-Carlton Residences, Bangkok, located…

Bangkok to get first Ritz-Carlton hotel

AIRPORT SECURITY ESCALATOR

FROM LONG queues to taking off your shoes, no one enjoys going through airport security, even as new technologies promise to speed up the process. But could it ever be as simple as stepping onto an escalator and being whisked through in under a minute? The “Aerochk” would see passengers step onto a conveyor on the way to their gate, placing their passport on one side and their luggage on the other. Facial recognition technology would be used to match their identity with their passport and confirm the passenger has a valid ticket. The machine could also ask questions to passengers and record their answers. Meanwhile, the luggage conveyor would scan for prohibited items, with each bag photographed, weighed and linked to its owner. Where problems are detected, the bag would be…

AIRPORT SECURITY ESCALATOR

China Southern lets passengers buy adjacent empty seats

PASSENGERS on select China Southern flights from Guangzhou can now buy adjoining empty economy seats at a discount, guaranteeing they won’t have a seatmate. The new “One Passenger More Seats” service allows travellers to buy up to three extra seats for between RMB250 (US$37) and RMB1,700 (US$253) based on flight length. These rates are notably discounted from full-fare economy prices. The airline cites its Guangzhou-New York (CZ399) flight as an example, where a full-fare economy class ticket typically costs RMB4,480 (US$667). After check-in, passengers can pay RMB650 (US$97) for one extra empty seat, RMB1,200 (US$179) for two extra seats or RMB1,700 (US$253) for three seats. csair.com…

China Southern lets passengers buy adjacent empty seats

SONY UNVEILS RIDE-SHARING SERVICE IN TOKYO

NEW ride-hailing service S.Ride has launched in Tokyo as electronics giant Sony delivers on a promise to deliver an Uber-like experience in the Japanese capital, TechCrunch reports. Ride-sharing with private cars is illegal in Japan, so Sony is working with five licensed taxi companies. The service will draw on 10,000 cabs, compared to rival JapanTaxi, which can deliver rides from a fleet of 50,000 affiliated cabs. Uber is also active in Japan, partnering with other taxi companies, along with several other app-based ride-hailing services. Unfortunately for those outside Japan, Sony has no current plans to expand S.Ride outside the country. sony.com…

SONY UNVEILS RIDE-SHARING SERVICE IN TOKYO

ASCOTT LAUNCHES NEW LOYALTY PROGRAMME

SINGAPORE-BASED serviced residence operator The Ascott has launched a new loyalty programme called Ascott Star Rewards, with 3,000 bonus points for new members who sign up via the company’s brand websites. The programme has several attractive features: no cap to points that can be earned; no minimum points for redemption; no blackout dates; and an option to nominate other guests to earn points. The programme is free to join at the “Classic” membership tier. Membership then progresses to “Silver”, “Gold” and “Platinum”, based on accumulated spending during a qualifying period. Existing Ascott Online Advantage members, who will be automatically upgraded to Ascott Star Rewards, will enjoy a tier status match based on their spending with Ascott in 2018 and receive 5,000 bonus points after their first stay from now till December 31. Ascott Star…

ASCOTT LAUNCHES NEW LOYALTY PROGRAMME

ASIANA REBRANDS FIRST CLASS

LESS THAN a week after Korean Air announced it would be scaling back its first class offerings on a multitude of international routes, rival Korean carrier Asiana Airlines has stopped selling first class seating altogether. Instead, the airline will be rebranding its first class offering as “Business Suites” with passengers being given a business class offering. Asiana has been struggling financially, having recently announced it would be axing its Chicago service as well as two routes to Russia later this year. It will also be dropping its flights to Delhi starting July 8. The decision to drop these routes, as well as to rebrand its first class offering, has been made in order to enhance the company’s profit capability and flight safety”, an airline spokesperson said. Asiana only offers first class seating…

ASIANA REBRANDS FIRST CLASS

HONG KONG IS ASIA’S PRICIEST CITY FOR BUSINESS TRAVELLERS

HONG KONG has been named the most expensive city in Asia for business travel for the second year running, according to a new report, with an average day costing US$515 including US$286 in hotel costs. The findings have seen the city pull away from second-place Tokyo and third-place Seoul in the top-ten ranking by global mobility firm ECA International. Mainland China is notably absent from the top-ten list – its most expensive city is Shanghai with an average daily cost of US$378. This is due to the country’s hotel costs being comparatively cheaper compared to other destinations around Asia. eca-international.com…

HONG KONG IS ASIA’S PRICIEST CITY FOR BUSINESS TRAVELLERS

ASCENT BRITISH AIRWAYS is shifting capacity from its Johannesburg service to its Mumbai route this month, with an additional four weekly services set to move onto the Mumbai route bringing its total frequency up to 18 flights per week. CHINA SOUTHERN has yet another London Heathrow route in its sights, this time connecting Heathrow with its Guangzhou hub via a stopover in Zhengzhou. FINNAIR’S summer seasonal service to Guangzhou is going year-round, with two weekly Airbus A350-900 operated flights set to continue on throughout the winter season from October 30. QANTAS is launching a new thrice-weekly seasonal service to Sapporo that will run from December 16, 2019 to March 28, 2020. Qantas will be the sole carrier offering non-stop flights between Sydney and Sapporo. DESCENT ASIANA AIRLINES will axe its five-times-weekly Chicago service on October 27.…

How many flights do you typically take per year? I take around 120 flights a year. Unusual equipment you fly with? I tend to travel with knives and a saw. I am a Master Butcher so it always makes great conversation at customs when I’m spot-checked. I normally tell them I’m a surgeon. When pushed, I come clean and tell them I’m a beef surgeon. Any flights in your life that stand out? I was on an Air China flight last year in business class coming from Shanghai. When I got to my seat, someone was in it and refused to leave. I took the seat he didn’t want. Then turbulence hit during the dinner service and the gentleman in the seat I’d been allocated was left with a lot of food and wine in…

WIN A FREE HOTEL STAY IN MANILA

THIS prize comes courtesy of Shangri-La at the Fort Manila. Two winners will each enjoy a three-night stay in a Horizon Deluxe room with breakfast for two. Located in the heart of Manila’s thriving Bonifacio Global City, this hotel has 576 luxurious guestrooms and suites, 97 fully furnished Shangri-La Residences, Kerry Sports Manila and a retail arcade. Guests can also look forward to nine dining destinations managed by Shangri-La at the Fort, each with its own unique personality, including Ministry of Crab, Manila; Samba, serving Peruvian cuisine; a steakhouse called Raging Bull Chophouse and Bar; Canton Road; and an all-day dining buffet restaurant called High Street Café, to name a few. For more details and to enter, visit businesstraveller.com/competitions…

WIN A FREE HOTEL STAY IN MANILA

WIN FREE LOUNGE VISITS

LOCATED near Gate 1 in Terminal 1 at Hong Kong International Airport, Plaza Premium First Hong Kong is a refined airport lounge concept with all-inclusive personalised services, exquisite dining experiences and a relaxing ambience. Lounge Ambassadors welcome guests and give a post-registration orientation. Made-to-order à la carte entrées are provided during breakfast and all-day dining periods with table service alongside all-you-can-enjoy hors d’oeuvres available at Primo. Aerobar serves a selection of both soft and alcoholic drinks. Three winners will each receive five three-hour visits to Plaza Premium First Hong Kong, to be redeemed within one year (non-transferable). APRIL ISSUE COMPETITION WINNERS: Kishimoto Hiromichi (Japan), Rachel Dayan (UK) and Johannes Widodo (Singapore) each won a one-year Plaza Premium Lounge Gift Card, as well as a 12-hour stay at any Aerotel transit hotel in the…

WIN FREE LOUNGE VISITS

Sheraton Hong Kong Hotel & Towers From now till the end of the year, Sheraton Hong Kong Hotel & Towers is offering a Stay & Savour Suite Package, including a stay in one of the hotel’s suites and HK$500 (US$64) dining credit at six restaurants, including the award-winning Celestial Court, and lounges. marriott.com The Sukhothai Shanghai To celebrate its one-year anniversary on April 28, The Sukhothai Shanghai is offering a special “milestone” accommodation package. Prices start from RMB1,800 (US$262) per night based on two people sharing an Executive room. Available till September 30, 2019. sukhothai.com/shanghai/en Conrad Guangzhou Conrad Guangzhou has launched a “100 Days 100 Years” campaign to celebrate Hilton’s 100th anniversary. Guests can enjoy a special rate from RMB1,210 (US$176) net per night for a King Deluxe room. Book between May 30 and September…

China Southern and Hainan Airlines get new A350 business seats

THE Airbus A350 is still a relatively new aircraft to the Chinese aviation market, having only been delivered to its first Chinese airline customer (Air China) in August last year. Since then, both China Southern and Hainan Airlines have decided to use the wide-body to debut new business class seat products. China Southern (pictured right) has opted for Recaro’s CL6710 business class product – a flatbed seat configured in a staggered, forward-facing 1-2-1 setup. The airline has also notably ditched its fabric coverings for leather – a definite upgrade. Hainan Airlines, meanwhile, looks to have gone for Stelia Aerospace’s Solstys seat, which also offers a staggered 1-2-1 configuration that gives direct aisle access to all passengers. As of May 12, the Hainanbased carrier has begun flying the new wide-body on its Beijing-Boston…

China Southern and Hainan Airlines get new A350 business seats

LOST TO THE WORLD Last June, I was flying one-way on Air France flight AF1180 from Paris (CDG) to Heathrow (LHR). I was connecting to a flight on a separate ticket (and with a different alliance) to Hangzhou. When I landed at Heathrow, I was informed that my bag was lost and Air France didn’t know where it was. As this was a Saturday and I was returning to the UK the following week, I said that if they could deliver it to Hangzhou by Thursday that would be fine, otherwise send it to my London address. As I was moving a lot of my stuff to Hangzhou due to my girlfriend living there, this bag had everything in it. The lady said “no problem”, and informed me that they could route…

Join the debate

THE COMPLETE AIRPORT POST CANUCKLAD Another trip completed and another trip where I have had to navigate through incomplete airports. It got me thinking about an airport I’ve visited that doesn’t seem to be in a constant state of construction, and I can’t think of one. Edinburgh Airport is a mess – it seems the only thing not being upgraded is the inadequate access road. Hong Kong International Airport has decided to build an exterior bus park, annoyingly moving it back outside to almost the same spot where it was two or three years ago. Frankfurt Airport seems to be developing into something, just not sure what that might be. Has anyone out there visited an airport that is “complete”? No cranes; no boarded-up walls with “coming soon” signs; no diversions along…

The Alps in summer are magical. Looking up to the mountains as dawn breaks, the higher peaks are like a painted backdrop against a pale, cloudless sky, and as the temperature rises and the valleys get the sun, the villages and towns begin to bustle and their sounds carry through the clear Alpine air. You expect overrun warmer , but in a strange reversal of fortune, Alpine resorts that once relied on summer visitors for income to keep them going through the long and inhospitable winters, now find themselves far busier during the winter months. To attract summer visitors, rates are up to 50 per cent lower than in the peak winter season That turnaround began in 1864 when, as the story would have it, Johannes Badrutt sat by the fire in the…

EAST CHINA EXPLORED

Shanghai is adept at trading on its swashbuckling past, in particular the 1920s and 30s when Europeans and Americans operated their own concessions, building houses, offices, hotels and clubs in the architectural style of Britain, France and the United States. In fact the Chinese port city’s most famous attraction by far – The Bund promenade – was built by the Brits. This series of stone edifices has remained largely intact, at least on the outside. Inside, things have taken a modern turn: some of the buzziest restaurants, bars and clubs are located within the buildings, many with terraces that offer stunning views over the Huangpu River towards the soaring financial district skyline of Pudong. There’s certainly no lack of places to go in the evening if you’re entertaining clients or simply looking…

EAST CHINA EXPLORED

LINGER IN LUCKNOW

In Indian elections, it is almost a political truism that whichever party wins Uttar Pradesh wins the country. Arcing across the north’s vast Gangetic Plain, this is India’s most populous state. Its teeming capital, Lucknow, is one of India’s fastest-growing cities, but it has also long been among the region’s most overlooked tourist destinations. Lucknow has been important for centuries and, for the British, it was the epicentre of 1857’s Indian Mutiny (or as Indian historians refer to it, the First War of Independence). It proved a pivotal event that shaped the Raj, and you can gain an insight into the period by visiting the city’s old British Residency complex. Nowadays simply signposted the “Residency”, it has become as much a neat public park as a national monument. “I used to come…

LINGER IN LUCKNOW

1 Singapore Philatelic Museum Opened on August 19, 1995, the Singapore Philatelic Museum is the custodian and curator of Singapore’s philatelic materials – in other words, the country’s stamp collection. The museum’s collections range from stamps and archival philatelic material of Singapore from the 1830s to 2019, and stamps from member countries of the Universal Postal Union. The museum is housed in a century-old, double-storey colonial building that was designed by Tomlinson and Lermit Architects. Don’t miss the Straits Settlement Collection, which documents Singapore’s early philatelic history and heritage. spm.org.sg 2 MINT Museum of Toys Located within walking distance of the JW Marriott Hotel Singapore South Beach and established in 2007 by avid toy collector Chang Yang Fa, the MINT Museum of Toys houses a world-class collection of vintage toys and collectable items.…

Sir Richard Branson relishes telling the story of the birth of Virgin Atlantic. On virgin.com he recalls what happened in the early 1980s when his flight from Puerto Rico to the British Virgin Islands was cancelled: “I had a beautiful lady waiting for me in BVI and I hired a plane and borrowed a blackboard and as a joke I wrote ‘Virgin Airlines’ on the top of the blackboard, ‘US$39 one way to BVI’. I went around all the passengers who had been bumped and I filled up my first plane.” After that he bought a second-hand B747 and “made it that much more special than all the other airlines we were competing with”. Unfortunately, many new airlines end in failure within months – be they wholesale start-ups, rebrands or offshoots…

FRESH TO THE DELTA

China’s Pearl River Delta (PRD) region, which was also recently dubbed the “Greater Bay Area” by the Chinese government, is a megalopolis including nine major cities in China’s southern Guangdong province plus two special administrative regions (Hong Kong and Macau). One of the most open and economically developed regions in China, the PRD is playing a crucial role in the country’s development as – via the Greater Bay Area initiative – the Chinese government seeks to develop the region into an integrated economic, business and transportation hub. These rapid developments mean there is huge potential for the hospitality industry. Recent years have seen a raft of new hotels springing up in the region, with key properties opening and international brands making their debuts. It seems like good news for business travellers…

FRESH TO THE DELTA

GOLFING AROUND MADRID

CENTRO NACIONAL DE GOLF WHERE IS IT? 10km north of Madrid. WHAT’S IT LIKE? This state-owned facility is built on a landfill site, the same concept as Paris National, the venue for Europe’s Ryder Cup victory last year. The home of the Royal Spanish Golf Federation, it opened in 2006 as an all-comer’s pay and play. It’s tight for an 18-hole layout but architect Dave Thomas used judicious landscaping to create a course worthy of the 2018 Spanish Open. To everyone’s delight, the Open was won by Jon Rahm, Spain’s world number eight. The 24-year-old Basque was among the first pupils to establish his credentials at the Centro Nacional Academy, which provides young talent from all over the country with the ingredients for success. The course is designed to encourage rather than hinder at…

GOLFING AROUND MADRID

DELICIOUS DUNEDIN

You may not have heard of the New Zealand town of Dunedin, but it packs a lot of flavour. Located at one of the southernmost points of the South Island, Dunedin is the sort of place that seems designed for hearty drinks in front of a fire, a gourmet picnic in its green woods and experimental degustation. With a population of just under 130,000 but sprawling across 3,314 square kilometres, Dunedin is small enough to feel like a genuine getaway from big city life, but not so small that your options are restricted. Dotted with 19th-century buildings, an NRL stadium and university, it’s a big city bundled into this southern pocket of New Zealand. Along with food, Dunedin’s natural environment is its calling card for visitors. Be prepared for bracing fresh air…

DELICIOUS DUNEDIN

Expect the unexpected

As the year started, our TV screens were filled with news of a terrorist attack on the Dusit D2 hotel in Nairobi. By coincidence, I had been thinking of the tenth anniversary of the terrorist attacks on Mumbai’s Oberoi Trident and Taj Mahal Palace hotels in November 2008. The death toll in India over the three days of the attack was 174, with 300 wounded. In Nairobi, 21 were killed. Then in April came the news that more than 250 people were killed in bombings in Sri Lanka, which included attacks on hotels in the capital, Colombo. These depressing figures should not distract us from the fact that it is very rare to be caught up in such an outrage; nevertheless, hotels are a favoured target because they tend to have…

Expect the unexpected

Whining and dining

The seven-course Prestige Menu at Restaurant Gordon Ramsay in London is the most expensive dinner set they offer. It includes pressed foie gras, Cornish turbot and their rightly famous ravioli of lobster and langoustine. While it’s very unlikely that Ramsay himself – the man who put the “f” in chef – actually cooked your dinner, it comes with a famous reputation and has held three Michelin stars since 2001. Seven courses will set you back £155 (US$202). Inakaya sits on the 101st floor of Hong Kong’s International Commerce Centre, the city’s tallest building. Whilst some seats boast impressively vertiginous views, the restaurant has no Michelin stars. One dish they serve is grilled kinki fish that will lighten your bank account by HK$1,738 (US$222). The total of 20 dishes per person on Friday…

Whining and dining

Cathay Pacific B777-300ER business class HONG KONG-LOS ANGELES

BACKGROUND Cathay Pacific offers three transpacific flights per day from Hong Kong to Los Angeles. I was flying on CX882, departing at 1635, the latest departure offered (unless you count CX880, which departs at 0005, as being the latest). CHECK-IN Because I was on standby for an upgrade to business class, I had to check in at the economy class counter, where there was a short queue. As is usually the case in Hong Kong, I proceeded swiftly through security and, being a Hong Kong resident, cleared immigration in seconds. LOUNGE Once I’d cleared immigration, I headed for The Wing Business Class lounge, to which I had access with my ticket. While the Pier Business Class Lounge is newer and has an overall more extensive offering, this is still a comfortable lounge…

Cathay Pacific B777-300ER business class HONG KONG-LOS ANGELES

Orchard Hotel Singapore

BACKGROUND Orchard Hotel Singapore is a Singapore landmark with more than 60 years of history. It began life in the late 1950s as a four-storey, 34-room hotel before being demolished and reconstructed in the 70s. The property we see today has undergone several refurbishments over the years, and remains one of the city-state’s most renowned hotels. The first phase of its most recent renovation finished in late 2018. WHERE IS IT? Roughly ten minutes’ walk from Orchard MRT station, and around 30 minutes from Changi airport by taxi. WHAT’S IT LIKE? When I entered the lobby, the first thing that caught my eye was the iconic clock tower that stands at its centre. Behind this there’s also a piano placed between two escalators linking the lobby and the mezzanine level. ROOMS The hotel…

Orchard Hotel Singapore

Grand Hyatt Macau

BACKGROUND I was in Macau in late March to attend the Asia’s 50 Best Restaurants awards, held at Wynn Palace. Since the Grand Hyatt Macau is right across the street, I decided to stay over in Macau for an extra night to review this property. WHERE IS IT? On the eastern side of the City of Dreams resort and casino complex in Cotai, about five to 10 minutes’ drive from the Macau Taipa Ferry Terminal and 10 to 15 minutes’ drive from the Outer Harbour Ferry Terminal. As mentioned, Grand Hyatt Macau is directly opposite the Wynn Palace. It’s a prime position for accessing any of the casinos, resorts and hotels in Cotai. If you need to go to downtown Macau though, you’ll have to take a taxi across one of…

Grand Hyatt Macau

Choosing a carry-on case

CARRIED OR WHEELED? Opinions differ. If you carry your bag, long walks around the terminal can be a strain, but the advantage is you are more mobile and can fit the most into your allotted allowance since you don’t have to allow for wheels. TWO WHEELS VS FOUR You’ll fit more in a two-wheel than a four-wheel, and they don’t roll away if on a slope or in a train, but a four-wheel means nearly all of the weight is taken through the wheels and you can always pull it tilted on two wheels over rough ground or if you’re in a rush. Four-wheel carry-ons also allow you to wheel the bag alongside or in front of you – useful in narrow aircraft aisles. PRICE Two arguments here. Spend a lot, and get something durable.…

Choosing a carry-on case

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