Scammers sometimes pretend to be from the utility company or the Federal Emergency Management Agency and ask to “verify information.” If someone uses that phrase, ask why the individual needs that information and “always contact the company or agency directly,” she said. That’s information those organizations should already have.
“It’s something that’s unfortunately very common,” Layugan said. “After disasters, people are also particularly vulnerable to people saying you need to ‘act fast’ and using urgency to pressure people into taking actions that might not be in their best interest.”
Layugan stresses that FEMA will never charge fees for applications for aid, and that people should be skeptical of anyone “who says they’ll help others get FEMA relief soon and who charges up-front fees.”
The same goes for contractors.
“After a disaster, people looking to rebuild will get a flood of contractors coming to them and saying they can help and they ‘know the system.’ Sometimes they’re looking for a “quick payout,” Layugan said. “Be skeptical of anyone who promises immediate clean-up or immediate repairs. Oftentimes those types of individuals seek cash payments up front or do things without written contracts. Be very wary if anyone who wants cash up front or who urges you to ‘act immediately.’”
Online review sites and searches for the contractor’s name with the word “scam” or “complaints” can help, as can confirming the license and insurance information of anyone you work with.
“Always do your own research and get a second estimate,” Layugan said.
In 2023 alone, roughly 1 million people reported identity theft, 2.6 million people reported fraud, and 1.9 million reported other types of scams to the FTC. Here are some ways to protect yourself from identity theft and scams, especially after disasters:
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HOW CAN YOU TELL IF YOUR INFORMATION HAS BEEN COMPROMISED?
It can take time to realize your data has been stolen. According to the FTC, signs include:
— A phone, electricity, or gas account opened in your name
— Debt collection calls for accounts you didn’t open
— Bills for things you didn’t buy
— Medical bills or insurance charges for procedures you didn’t have
— Inaccurate information on your credit report — Denial of loan applications
— Mail that stops coming to, or is missing from, your mailbox
— A missing tax refund or government benefits
If you notice any of the above, here's what to do:
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FIRST, REPORT THE THEFT
Contact:
— The FTC online at IdentityTheft.gov or call 1-877-438-4338. The FTC will provide you with an individualized...